Gestão por competências em bibliotecas universitárias: um estudo nas bibliotecas da Universidade Federal de Mato Grosso

Abstract

The study presents the university libraries as organizations that, along the way, to keep offering services and goods in adequacy with user informational needs, became too dependent on new information technologies. In this context, it is pointed, based on scientific literature, what the necessary competences are to people who work in this environment, more and more improved and dynamic. Qualitative approached, this work is aimed to identify how the competence management in the Mato Grosso Federal University libraries occur, which purpose is to help people management on this sector. For so, interviews were conducted with three managers from these libraries, intending to identify how the competence management is done in these places. The manager answers show that the competence management on the libraries is not effective still, for this competence does not apply to all libraries staff, because of the insufficient amount of persons without the level of instruction compatible with the activities to be developed and the need to hire new qualified people, intellectually and culturally, to work on libraries.